Privacy policy

The company adheres to strict security measures and makes every reasonable effort to secure the personal data of its users. However, users are informed that sending confidential information via email services is not the safest way to send it and there is a risk that this information will be read by unauthorized third parties.

The management of the personal data of the users of the website is done in accordance with the national, EU and international legislation regarding the processing of personal non-sensitive data. These terms as well as the general terms of use of the website may change, so users are invited to read them every time they visit the website.

If the users of the website voluntarily provide their personal data such as name, address, telephone number and / or e-mail address, the company may collect them in a file and edit them with the consent of each user in order to send information material for advertising purposes and the improvement of business services.

The Company will be the holder and responsible for the processing of the personal non-sensitive data that it will have in its file for the following purpose. Any communication with the company can be done by e-mail at

Users who have disclosed their personal data to the company have:

The right of access to the data that concern them and are in the possession of the company and information on: a) all personal data concerning them and their origin, b) the purposes of processing, the recipients or the categories of recipients, c) the evolution of the processing for the period from the previous update or information, d) the logic of the automated processing, e) where appropriate, the correction, deletion or freezing (locking) of the data whose processing is not in accordance with the provisions of law 2472/1997.

The right of objection is exercised and addressed in writing to the controller and must contain a request for specific action, such as correction, temporary non-use, seizure, non-transmission or deletion of his personal data. In order to exercise this right, each user can send an e-mail to


The company is not responsible for any use of the user's data in case the user voluntarily discloses his personal data through the website to third parties directly.

It is up to the user himself to proceed if he so wishes to investigate the terms relating to the protection of his personal data.

In case of disclosure by a third party-user of personal data of another person through the website without his prior consent, the company does not bear any responsibility, as it is not able to know with the existing technological data the identity of the notifying user. The user of the website guarantees that he has the right to submit personal data and that the personal data he submits is true and genuine. Users can change or delete their personal data by visiting the relevant service of the website.


The company collects personal data: when the user subscribes to its services, when he uses its services and / or when he visits its pages.

The website uses the personal data of the users for the information of its users and the selection of the content that it offers to them, so that it is relevant to their general preferences.

The company with the data it collects seeks: the satisfaction of the respective requirements of its users regarding the services and products available from and through the website, their information about new offers of services and products and the improvement of the use of the services provided.

The company undertakes not to sell, rent or in any way publish and / or disclose the personal data of the users of the website to any third party. The company can transfer personal data of its users to third parties only if alternatively:

It has the explicit consent of the users for this channeling.

The transfer of personal data to legal and / or natural persons cooperating with the company becomes necessary for the fulfillment of the wishes and / or orders of the users and the processing may be done to the extent of the absolute necessity of the data.

It is required due to compliance with the relevant provisions of the law and to the competent authorities only.

Additional terms of confidentiality apply in accordance with relevant EU General Data Protection Regulation 2018 (GDPR) legislation


Personal information collected by this site relates to:


1) Monitor site visits

We receive, collect and store any information you enter on our website or provide to us in any other way.

In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet. Email address, computer and login information and purchase history. We may use software tools to measure and collect login information, including page response times, duration of visits to certain pages, page interaction information, and off-page navigation methods.

We also collect personally identifiable information (including name, email, contact information), payment details, reviews, product reviews, recommendations.

This site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people who use our site, to better understand how they find and use our web pages, and to see their journey through the site.

Although GA records data such as your geographical location, device, web browser, and operating system, none of this information identifies you personally. GAs also record your computer's IP address, which could be used for your personal identification, but Google does not give us access to it. We believe that Google is a third-party data processor.

GA uses cookies, details of which can be found in Google's developer guides.

Disabling cookies in the internet browser will prevent GA from tracking any part of your visit to pages of this website.


2) Contact Forms

If you choose to contact us using the contact form on the Contact Us page or at an email link like this, none of the data you provide will be stored on this site or transferred / processed by any processor third party data.

Instead, the data will be classified in an e-mail and sent to us via the SMTP (Simple Mail Transfer Protocol). SMTP servers are protected by TLS (known as SSL), which means that e-mail content is encrypted using 256-bit SHA-2 encryption before being sent over the Internet. Email content is decrypted by local computers and devices.



3) When you make a transaction on our website, as part of the process, we collect the personal information you provide to us such as your name, contact phone number, address and email address and payment method.

Your personal information will only be used for the specific reasons listed below.


We collect this non-personal and personal information for the following purposes:

-Provision and operation of our services (such as purchase / order completion, courier delivery, order payment, order history)

-To provide our customers with continuous assistance

-To be able to communicate with our visitors and customers with general or personalized notifications about services and advertising messages.

-Creation of aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners can use to provide and improve our respective services.

- To comply with applicable laws and regulations.


We can contact you to inform you about your order, to resolve an error, to send updates about our services. For these purposes, we may contact you by email, telephone, text message and mail.



5) Information about the server of this site

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products to you.

Your data can be stored through data storage, databases and general applications. They store your data on secure servers behind a firewall.

All traffic (file transfer) between this site and the internet program is encrypted and served via HTTPS.


How we store your personal information:

For your browsing our website, no entry of your personal data is required, except in case you wish to contact us through the contact form or to complete an order through which you share your contact details or subscribe to the newsletter.


The third-party data processors we use:

We use a few third parties to process our personal data. These have been carefully selected and all comply with the legislation set forth here in




As users of the site, you have every right to request a copy of the information we have collected and to delete all of your personal data. By sending your request to

Deleting or altering your data does not guarantee the deletion or alteration of data collected by third parties.

Our site is not responsible for the deletion or alteration of data collected by third parties.

The webmaster of this website is Ecosophy. Data Protection Officer: Niki Karra


Changes in our privacy policy

The privacy policy may change from time to time in accordance with legislation or industry developments. We will not explicitly notify our customers or users of the site of these changes. Instead, we encourage you to periodically check this page for any policy changes.

The use and continuation of use by customers and users automatically indicates the consent and acceptance of the terms of use listed in the Terms of Use section.